Refund Policy

1. Consultation Services:

   Cancellation Window: You may cancel your consultation appointment up to 24 hours before the scheduled time. After this period, cancellations will not be accepted, and no refund will be issued.

1. Refund Eligibility:

 

1. Pre-Cancellation Period: If you cancel your consultation within the allowed window, the refund process will be initiated immediately. Refunds will be processed within 7-10 working days via the original payment method.

2. Post-Cancellation Period: No refunds will be provided if the cancellation request is made less than 24 hours before the scheduled consultation time.

 

1. Non-Refundable Fees:

   Any processing fees associated with the consultation booking are non-refundable.

1. Rescheduling:

   Rescheduling of consultations can be done up to 24 hours before the scheduled time without any additional charges. After this period, rescheduling is not permitted, and the consultation fee will not be refunded.

1. No-Show Policy:

   If you do not attend the scheduled consultation without prior cancellation or rescheduling, the consultation fee is non-refundable.

1. Customer Support:

   For any queries or issues regarding refunds, please contact our customer support team. We strive to respond within 24 hours.

 

Cancellation Policy

 

1. Cancellation Requests:

 

1. Before 24 Hours: You can cancel your consultation appointment up to 24 hours before the scheduled time by contacting our customer support team.

2. After 24 Hours: Cancellations made within 24 hours of the scheduled consultation time are not allowed, and no refunds will be processed.

 

1. Refund Process:

   Upon successful cancellation within the permitted window, the refund will be processed to the original payment method within 7-10 working days.

 

1. Irreversibility of Cancellations:

   Once a cancellation is confirmed, it cannot be reversed. If you wish to proceed with the consultation, a new appointment must be booked.